Got Questions?

Frequently Asked Questions

Answers to the questions we hear most from Fresno drivers. Can't find what you're looking for? Give us a call anytime — we're available 24/7.

  • Call D&G Towing at 559-458-5996. We're based in Fresno, CA and available 24 hours a day, 7 days a week, so you can reach a real person immediately, day or night.

  • Yes. D&G Towing operates 24/7, including nights, weekends, and holidays. There's no "closed" sign — someone answers anytime you call.

  • Towing cost depends on your location, distance, and vehicle type. We keep our pricing fair and transparent with no hidden fees — call 559-458-5996 for a straightforward quote before we dispatch.

  • We prioritize emergencies and aim for a fast response every time. Exact time depends on your location and current call volume, but getting to you quickly is always our top priority.

  • Turn on your hazard lights, pull as far onto the shoulder as safely possible, and stay inside your vehicle with your seatbelt on if you're near moving traffic. Call D&G Towing at 559-458-5996 and we'll guide you through what happens next.

  • In most cases, yes — especially on a busy road or highway, staying buckled in your car is safer than standing outside near traffic. If you're in a low-visibility spot, let us know when you call so we can advise you.

  • Many insurance policies include roadside assistance or towing coverage, but it depends on your plan. We recommend checking your policy or calling your insurer to confirm — we're happy to provide a receipt for reimbursement either way.

  • Your location (cross streets, mile marker, or a nearby landmark), your vehicle's make and model, and a brief description of what happened. Having this ready when you call speeds up dispatch.

  • Yes. You don't need AAA or any membership to call D&G Towing. We work directly with drivers and bill you straightforwardly for the service.

  • A flatbed tow carries your entire vehicle on a flat platform, which is safest for AWD, low-clearance, or damaged vehicles. A wheel-lift ("hook") tow lifts just two wheels off the ground. We'll recommend the right method based on your car.

  • Yes, we can safely tow AWD and 4WD vehicles, typically using a flatbed to avoid drivetrain damage.

  • Stay calm and don't try to force the lock yourself. Call D&G Towing at 559-458-5996 for our vehicle lockout service — we'll get you back in quickly without damaging your car.

  • If your lights and radio still work but the engine won't turn over, it's often the battery, and a jump start can solve it on the spot. If nothing responds at all, it may be the alternator or starter, which usually requires a tow to a shop.

  • Yes, we offer on-the-spot jump start service. If a jump doesn't fix the issue, we can tow you to a mechanic of your choice.

  • Stay in your vehicle with hazards on if you're near traffic. We offer fuel delivery service and can bring enough gas to get you moving again.

  • Yes. If you've been in an accident, call us and we'll dispatch a truck to the scene. If you're injured or it's unsafe, call 911 first — we can coordinate with responders on site.

  • Not always — it depends on the situation. For accidents on public roads, a police report is often required or recommended for insurance purposes. We can tow your vehicle either way once the scene is clear.

  • We'll take it to the location you choose — your home, a repair shop, or an insurance-approved facility. Just let us know your preference when we arrive.

  • Yes, you choose the destination. We'll tow your vehicle to whichever shop, dealership, or address you prefer.

  • Yes, we handle long-distance tows in addition to local calls. Give us your pickup and drop-off locations and we'll provide a clear quote.

  • D&G Towing proudly serves Fresno, CA and the surrounding areas. If you're unsure whether you're in range, just call and we'll confirm right away.

  • Yes, we offer private property towing for property owners and managers dealing with unauthorized or abandoned vehicles.

  • Yes, we buy junk cars and offer free removal — a fast, hassle-free way to clear an unwanted vehicle while getting paid for it.

  • In most cases you don't need a tow at all. Our tire change service can get you back on the road right at your location, as long as you have a working spare.

  • Call 559-458-5996 and our team will walk you through accepted payment options before dispatch, so there are no surprises when we arrive.

  • Yes — we offer a $10 discount for veterans on any service as a thank you for their service. Just mention it when you call.

  • Yes. D&G Towing is owner-operated with over 6 years of experience serving the Fresno community, and we're customer-focused from the first call to drop-off.

  • Stay in your car with doors locked if it's safe to do so, turn on your hazard lights, and call 559-458-5996. We're available 24/7, so darkness doesn't mean you're stuck waiting until morning.

  • Yes, we operate in all weather conditions. Storms are actually when roadside emergencies spike, so we stay ready to respond.

  • Call D&G Towing at 559-458-5996 anytime, day or night. Tell us your location and what's going on, and we'll dispatch a truck to you right away.

Still have questions?

Our team is available 24/7 and happy to help.

Call 559-458-5996