How to Handle a Stolen Vehicle Recovery with Help from a Tow Company

1. Act Quickly and Contact Law Enforcement First
Once you realize your car is missing, alert nearby police right away. Share vital facts including the brand, type, production year, registration number, and vehicle identification number. Hold on to your report number—it will be important for the actions ahead.

2. Stay Informed About Fresno Towing & Impound Protocols
In Fresno, impounded vehicles must be retrieved from the tow yard, not the police department, and the registered owner must present identification. Additionally, police administrative fees may apply depending on the circumstance of the tow. (City of Fresno)

3. Select a Reliable Recovery Service — Consider D&G Towing
Once your vehicle is located or authorized for pickup, choose a tow company known for its quick response, transparent rates, and reliable service. In Fresno, D&G Towing stands out—offering 24/7 availability, fast arrival times, and trusted roadside solutions.

4. What to Expect from D&G Towing
D&G Towing excels in vehicle recovery services, handling everything from accident scene recoveries to off-road or difficult extraction scenarios with specialized equipment. Their experienced team ensures your vehicle is moved safely without additional damage.

5. Confirm Tow and Storage Details
Clarify with the tow provider:

• Where your vehicle is being taken (e.g., tow yard, repair shop)

• Expected towing and storage fees

• Accepted payment methods

If your insurer covers towing directly, make sure your documentation (e.g., insurance proof, case number) is ready.

6. Prepare and Submit Insurance Documentation
Capture photos of your vehicle’s condition, the tow scene, and any related damage. Secure receipts from D&G Towing. Use this evidence—alongside your police and tow documentation—to file a claim with your insurer, either for reimbursement or direct payment.

7. Recover Your Vehicle from the Tow Yard
After confirming payments and documentation:

• Visit the vehicle’s tow yard

• Provide proof of ownership and photo ID

• Pay any applicable administration, tow, or storage fees

In Fresno, only the registered owner (or someone with documented consent) can retrieve the vehicle. (City of Fresno)

8. Smooth and Safe Homecoming
Once it's released, consider having D&G Towing deliver your vehicle to your preferred location—whether it’s home, a trusted mechanic, or your workplace. Their fleet and crew make this transition stress-free.